Please be aware that even if ServiceNow experience would be ideal for this role, the company is also willing to train. We are primarily looking for strong software development, IT Consultancy, or system integration experience. 

Responsibilities:

• You will take an active part in projects from Consulting via Design to Implementation and Inlife.
• You will analyze and work on business requirements with the ITSM, HR, GRC, Security, and/or CS area.
• You will optimize digital workflows and work as a business analyst
• Configuration and customization of ServiceNow are part of your work
• You coach and mentor junior colleagues
• You lead projects as (part)project lead.
• Contribute to improving and enlarging our ServiceNow Portfolio

Requirements:

• You have experience in software development, IT Consultancy, or system-integration
• Next to technical skills, you also have business experience, ideally in ITSM, HR, GRC, Security and/or CS
• With your analytical and conceptional skills, you enjoy being the Interface/Translator between business- and IT departments
• You have completed a Bachelor’s degree
• You are ok with traveling to client locations if required and the pandemic situation allows.
• You should already have substantial experience with ServiceNow and ideally, have SN certifications. (In some cases, exceptions can be made, and we could train you on becoming a ServiceNow expert.)
• You should have very good written and spoken English skills (min. C1 Level) and ideally have German skills. (In case of no German skills, we need your willingness for intensive German classes once you are in Germany.)