Location: Vancouver, BC (Broadway & Oak) | 5 days in-office

About the Company

Our hiring partner is a seed-stage healthcare technology organization building AI-driven software that helps medical teams reduce administrative burden and spend more time on patient care. The company works with healthcare providers across North America and focuses on secure, compliant tools designed for high-trust environments.

The team is small, highly collaborative, and works at the intersection of healthcare operations and applied AI. Security and reliability are central to everything they build.

What the Company Offers

• Comprehensive benefits package (dental, vision, life insurance, and extended health coverage)
• Support for commuting costs to the Vancouver office
• Daily team lunches (catered or group outings)
• Monthly wellness stipend to support fitness, hobbies, and personal wellbeing
• Regular team social events and offsites

Role Overview

This is a high-trust, high-exposure operational role supporting the CEO directly. A significant portion of your work will focus on executive coordination—ensuring schedules, communications, and daily priorities are handled smoothly and proactively so the CEO can focus on strategic work without interruption.

At the same time, this role offers unusual visibility into how a healthcare technology company operates. You will participate in internal strategy discussions, client and partner meetings, and investor conversations. This exposure is intentional and designed to help you develop a strong understanding of how the business functions end-to-end.

The role may evolve over time depending on your strengths and interests, with potential pathways into operations, client success, business development, or other areas of the organization.

Core Responsibilities

Executive Support & Operations

• Manage and optimize the CEO’s calendar, ensuring priorities are protected and conflicts are resolved proactively
• Monitor and organize incoming communications, highlighting urgent items and drafting responses when needed
• Coordinate meetings, travel arrangements, and itineraries
• Support professional correspondence with clients, partners, and investors
• Handle expense tracking and administrative submissions
• Take ownership of day-to-day operational details (appointments, bookings, logistics, ad hoc tasks) to ensure smooth execution
• Prepare notes, summaries, and light documentation for internal and external use

Business Exposure & Learning

• Attend select client, vendor, and investor meetings
• Participate in internal strategy and planning discussions
• Develop an understanding of how the product is positioned, sold, and implemented
• Gradually take on expanded responsibilities aligned with your skills and interests over time

What We’re Looking For

• 2+ years of experience in an administrative, coordination, or operational support role
• Strong organizational skills and a structured approach to managing tasks and priorities
• Demonstrated ability to build systems that help you stay on top of multiple responsibilities
• Clear and professional communication skills, especially when working with senior stakeholders
• High attention to detail across scheduling, documentation, and coordination work
• A proactive, self-directed mindset with strong follow-through
• Curiosity about how the business works beyond your immediate responsibilities
• Comfort working in a fast-paced, in-person startup environment where priorities can shift quickly
• Composed and reliable under pressure, with the ability to stay steady in dynamic situations