Must-Have Skills:
• Slack API / Slack App Development – 3+ Years
• Microsoft Teams API / Teams App Development – 3+ Years
• Node.js – 5 Years
• React.js – 5 Years
• TypeScript – 5 Years
• Next.js – 5 Years

Company Overview:
We are partnering with a well-funded, early-stage startup that is bringing modern AI to the
enterprise service management space. Their platform lives inside Slack, turning internal help
and support channels into intelligent, automated workflows — resolving employee questions
faster through AI-powered ticketing, routing, and resolution. They’re backed by top-tier venture
capital and notable angel investors from companies you’d recognize. If you’re passionate about
creating outstanding software that delights users and want to work with cutting-edge technology,
this is a great opportunity.

About the Role
We’re looking for a Senior Integrations Engineer to join the core Platform team. In this role,
you’ll architect, build, and scale deep integrations with Slack and Microsoft Teams — the two
primary surfaces through which the platform delivers AI-powered ticketing, routing, and
resolution to enterprise customers. Beyond messaging platforms, you’ll connect the product with
the broader SaaS ecosystem (identity providers, HR systems, ticketing tools) and help shape
the integrations infrastructure using Temporal to orchestrate complex workflows. This is a high-
impact role where you’ll collaborate across product, platform, and engineering to make the
product seamlessly fit into customers’ existing environments.
This role is available as a part-time contract engagement with a clear path to a full-time position
for the right person. We’re looking for someone who can demonstrate strong ownership and delivery from day one.

What You Will Do:

Build and maintain production Slack and Microsoft Teams integrations — including
bot interactions, slash commands, message actions, adaptive cards, and real-time event
handling via each platform’s APIs and SDKs
• Extend platform capabilities across both messaging surfaces, ensuring feature
parity, UX consistency, and reliable event processing between Slack and Teams
deployments
• Design, build, and maintain integrations with third-party systems such as identity
providers, ticketing platforms, collaboration tools, and HR systems
• Own and evolve Temporal-based integration orchestration workflows for reliable,
stateful, and long-running processes
• Define and implement scalable integration patterns that can be reused across multiple
connectors
• Improve integration infrastructure including CI/CD workflows, testing frameworks, and
monitoring
• Work within a TypeScript monorepo (TurboRepo) to build modular and composable
integration services
• Implement observability and reliability best practices — metrics, retries, error handling
• Partner with customer success and product teams to troubleshoot, optimize, and
improve integration behavior in production
• Support internal tooling and UI components built with Next.js and React to configure and
manage integrations

What We Are Looking For:
• Proven experience building and shipping Slack integrations (Bolt SDK, Block Kit, Events
API, Socket Mode) in production environments
• Proven experience building and shipping Microsoft Teams integrations (Bot Framework
SDK, Adaptive Cards, Graph API, Teams Toolkit) in production environments
• Strong experience with Next.js, React, and TypeScript/Node.js
• An eye for detail and the ability to implement scalable architecture
• Proficiency with modern development tools including TurboRepo for monorepo
management and experience with TailwindCSS/ShadCN
• Skilled at diagnosing issues and devising efficient solutions in complex systems
• A mindset toward automating repetitive tasks to improve efficiency and consistency
• Strong communicator who enjoys collaborating across teams
• Passionate about staying current with emerging technologies and continuously improving