*This position is open to candidates located in North America

About The Role

As a Senior Staff Developer in the Booking group, you’ll serve as a strategic technical leader, helping us make scheduling seamless, efficient, and delightful for both patients and practitioners. This is a high-impact, cross-cutting role that supports multiple teams, guiding technical decisions and growing leadership within the group. Reporting directly to the Group Lead, you’ll act as a leader of leaders, bringing clarity to complex technical challenges, setting a long-term technical vision, and mentoring others to do the same.

You’ll collaborate with product, design, and engineering partners to evolve our scheduling experience, from the moment a patient begins discovering care, to the moment they step into a clinic. Whether it’s enhancing our patient-facing app, scaling booking systems to improve discoverability of our clinics, or establishing foundational patterns for an event-driven architecture, your work will directly support our mission to help the helpers.

This is a hands-on leadership role: you’ll spend a portion of your time in the code, prototyping, unblocking teams, and working through tough architectural problems. You’ll also lead the Booking Group Architecture Team, a collective of Staff developers across the group, and work closely with the broader Architecture Leadership Team to influence company-wide direction. If you thrive in ambiguity, enjoy elevating others, and have a passion for building resilient systems at scale, this is your opportunity to make a meaningful impact.

The Impact We're Looking For You To Make

• Architect for Scale: Lead our shift toward event-driven architecture, helping our scheduling and booking systems scale to serve clinics and patients more effectively, while powering integrations with third-party tools and services.
• Mentor & Multiplier: Coach and develop Staff and Senior Developers across the Booking group. Facilitate technical discussions, architecture reviews, and design feedback sessions that help grow capability and alignment across teams.
• Unblock & Accelerate: Jump into our most complex technical problems, from system decoupling to performance issues, and work hands-on with teams to move critical projects forward with confidence.
• Build the Future of Booking: Support both foundational and forward-looking initiatives, including our messaging platform, Patient Engagement App, Marketplace, and scheduling enhancements, ensuring these systems are resilient, performant, and designed to scale with our growth.
• Shape our Technical Direction: Represent the Booking group in our Architecture Leadership Team, helping to set technical standards, inform platform-level decisions, and advocate for scalable, secure, and customer-centered architecture.
• Lead by Example: Continue coding on key projects, helping solve the hardest problems and mentoring others through example. Whether in legacy code or greenfield services, you’ll demonstrate how thoughtful, maintainable code unlocks impact.

The Experience We Need

• A University Degree in Computer or a related STEM field plus approximately 15+ years of experience. Those with a Master's or PhD may be considered with less experience. Alternatively, candidates with 18+ years of industry experience gained through non-traditional paths, such as bootcamps or self-teaching, are also encouraged to apply!
• Depth and diversity of experience, already operating in a leadership capacity at the Senior Staff or Architect level, demonstrated by successfully leading complex, high-impact projects with scope spanning across multiple teams and organizational domains.
• Experience in shaping and driving the technical strategy for a group/department by participating and contributing to long-term vision planning (12-24 months), roadmap, and strategy planning.
• Actively drives architectural decisions, system designs, and technology selection, ensuring alignment with long-term strategic goals and scalability.
• Proven experience in establishing and upholding best practices while maintaining high engineering standards across multiple teams and/or the organization, ensuring consistent adoption and alignment with organizational goals.
• Ability to communicate complex technical solutions to both technical and non-technical stakeholders, collaborating effectively with stakeholders and leadership to ensure cohesive, efficient, and timely product development.

More About Us

We are a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.

We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at the company plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.

We are  growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We’re proud of what we’ve built and quick to admit what we don’t know yet. We listen, learn, and adjust as we go.

We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together. If you’re energized by ambiguity, motivated by impact, and eager to learn with others, you’ll thrive here.

 Comp $225K