*This position is open to candidates already residing in Canada.

About the Company
Our hiring partner is a globally distributed team of open-source specialists working with technologies such as FreeBSD, ZFS, and related systems. The company supports organizations in designing, building, and maintaining reliable infrastructure using open-source solutions.

They are seeking an Operations Assistant / Coordinator to support day-to-day operations — from customer reporting and financial tracking to maintaining internal processes and systems.

Role Overview
This position plays a key role in keeping operational workflows organized and on track. You will manage documentation, support recurring reporting, track credit usage, and assist with expense management, while helping ensure the accuracy of internal systems.

You’ll collaborate with leadership, engineering, and finance teams in a growing environment that values clarity, structure, and continuous improvement.

Key Responsibilities

• Partner with the team to design and implement process automation improvements across finance and operations.
• Leverage AI tools to identify inefficiencies and help prototype workflow enhancements
• Support accounts payable and receivable activities, including invoicing, payments, and reconciliations
• Track and categorize expenses, receipts, and reimbursements (experience with tools like Hubdoc is a plus)
• Maintain financial reports and dashboards to ensure alignment across project credits, hours, and billing
• Keep documentation and standard operating procedures up to date and accessible
• Assist with financial compliance and ensure records are audit-ready
• Work with finance and leadership to prepare billing data and reporting insights
• Familiarity with tools like Monday.com and Zapier for workflow automation is an asset

Qualifications

• 4–5 years of experience in operations, finance coordination, or bookkeeping support
• Solid understanding of invoicing, reconciliations, and financial tracking processes
• Experience with accounting or expense tools (e.g., QuickBooks, Wave, or Xero) is beneficial
• Strong organizational skills with attention to detail and follow-through
• Proficiency with spreadsheets and collaboration tools (e.g., Microsoft 365, SharePoint, project management platforms)
• Clear written communication and ability to manage multiple priorities
• Comfortable working remotely with distributed teams
• Experience in a technical or services-based environment is a plus

What Success Looks Like

• Reports and dashboards are accurate, timely, and consistent
• Financial and operational data remain aligned across systems
• Teams receive clear, proactive updates
• Processes are well-documented and easy to follow
• Ongoing improvements increase efficiency and reduce manual work

Why Join

• Join a globally distributed, open-source-focused organization
• Work closely with leadership and gain exposure across business functions
• Flexible remote work environment with consistent hours
• Opportunities to grow into broader operations or finance roles