Location: Vancouver, Canada
Work Arrangement: Hybrid (3–4 days/week in office)
Salary: CAD $90,000–$120,000 annually
Candidate Location: Canada

Must-Have Skills

• Product Roadmap (5+ years)
• Product Strategy (5+ years)
• Client Onboarding & Stakeholder Management
• Product Discovery & User Feedback Analysis
• Excellent Written and Verbal English Communication

Filter Questions for Applicants

1️⃣ Are you currently located in Canada?

If no, unfortunately, this role is not open to international candidates at this time.

2️⃣ Are you currently based in Vancouver, or are you willing and able to relocate to Vancouver and work on-site 3–4 days per week?

This role requires regular on-site presence in the Vancouver office.

About the company

Our hiring partner is a rapidly growing real estate technology company transforming how brokerages, agents, property owners, and clients interact throughout the rental and property management lifecycle.

The company has developed an end-to-end, agent-facing and client-facing platform designed to streamline operations, improve customer experiences, and modernize the real estate rental process. Having established a strong presence in major North American markets, the organization is now focused on scaling its platform nationally and internationally.

As part of this growth phase, the company is actively onboarding brokerages and agents through beta programs, gathering real-world feedback, refining workflows, and prioritizing new product capabilities that will shape the future of the platform.

Role Overview

We are seeking a hands-on Product Manager who will own the product lifecycle while also playing a critical role in client onboarding, beta testing programs, and product adoption.

This position goes beyond traditional product management. You will work directly with brokerages, agents, and early adopters as they onboard onto the platform, helping them understand the product, identifying pain points, gathering feedback, and translating customer insights into actionable product improvements.

You will serve as the bridge between customers and the development team, ensuring that user needs are clearly understood, prioritized, and incorporated into the product roadmap. Success in this role requires exceptional communication skills, strong product judgment, and the ability to balance strategic planning with hands-on execution.

This is a highly collaborative, client-facing role that requires confidence leading meetings, facilitating onboarding sessions, documenting processes, and driving alignment across stakeholders.

Key Responsibilities

• Own the product from ideation through delivery, launch, adoption, and ongoing optimization.
• Define and communicate the product vision, strategy, and roadmap, ensuring alignment with business objectives and customer needs.
• Lead product discovery efforts by working directly with brokerages, agents, and end users to gather feedback and identify opportunities for improvement.
• Manage beta testing programs and serve as a primary point of contact for onboarding clients onto the platform.
• Conduct client-facing meetings, workshops, demos, and onboarding sessions to ensure successful product adoption.
• Analyze customer feedback, identify recurring themes and pain points, and translate insights into prioritized product initiatives.
• Create actionable product plans and work closely with leadership and engineering teams to determine feature priorities and implementation timelines.
• Develop onboarding materials, training guides, process documentation, and user enablement resources.
• Collaborate daily with developers, designers, sales, operations, and customer-facing teams to deliver high-impact product enhancements.
• Manage the complete product lifecycle, including planning, development, testing, release, measurement, and continuous improvement.
• Monitor product performance, user engagement, and customer satisfaction metrics to guide future product decisions.
• Balance strategic product leadership with hands-on execution in a fast-moving startup environment.

Qualifications

• 5+ years of Product Management experience with ownership of the end-to-end product lifecycle.
• Proven experience defining product vision, strategy, roadmaps, and feature prioritization.
• Strong experience working directly with customers to gather requirements, validate assumptions, and improve product experiences.
• Experience leading client onboarding initiatives, implementation projects, customer success programs, or beta testing initiatives.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to confidently lead customer-facing meetings and facilitate discussions with both technical and non-technical audiences.
• Strong written communication skills, including experience creating onboarding documentation, training materials, user guides, and process workflows.
• Experience working closely with software development teams in agile environments.
• Strong analytical and problem-solving abilities with a customer-centric mindset.
• Comfortable operating in a fast-paced, evolving environment where priorities may shift quickly.
• Must be located in Canada and available to start immediately.

Nice-to-Have

• Experience in real estate technology, proptech, marketplace platforms, or SaaS products.
• Experience scaling products across multiple markets or geographic regions.
• Experience working with brokerage, property management, leasing, or real estate operations teams.
• Background in customer onboarding, implementation consulting, customer success, or solutions consulting.

Why Join?

• Competitive salary: CAD $100,000–$120,000, depending on experience.
• Opportunity to play a key role in scaling a rapidly growing real estate technology platform.
• Direct influence over product strategy, customer experience, and platform evolution.
• Exposure to both product leadership and customer-facing business initiatives.
• Work closely with founders, engineering teams, brokerages, and end users.
• Be part of a company entering an exciting phase of national and international expansion.