We’re redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale. Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most—the customer.

Why join us?

We’re a fast-moving team building a high-growth company that’s transforming the e-commerce industry. As an early team member, you’ll play a key role in shaping both our product and the future of e-commerce, with the opportunity to grow alongside us.

Recent wins

Here’s what we’ve accomplished in the past couple of months:

• Developed a segmentation engine that leverages e-commerce platform data to personalize interactions in a compliant manner, at scale
• Built out a data pipeline capable of handling millions of events daily
• Enabled the use of multiple LLM’s for a single interaction, optimized for the best performance while reducing costs
• Onboarded some of the largest e-commerce brands across the industry turning them into massive believers in both our product and our vision

We'd like to work on (this is a glimpse of exciting tickets from our backlog)

• Refining our AI infrastructure to enable deeper segmentation, optimize customer-level memory, and integrate advanced agentic workflows for greater adaptability and efficiency
• Enhancing our AI conversation engine to deliver self-optimizing interactions that gather actionable feedback, helping brands better understand their customers.
• Expanding self-service capabilities to provide smaller brands on our waitlist—and across the industry—seamless access to the LTV.ai platform

What you'll do

• Think critically and ramp up quickly, tackling new challenges with a sharp and adaptive mindset
• Take full ownership of the platform, from ideation to production
• Thrive in a fast-paced environment while maintaining high-quality standards
• Collaborate across teams, including Sales and Customer Success, to align technology with business needs
• Navigate ambiguity with confidence, solving complex problems with a strategic approach
• Be hands-on across the stack, contributing directly to development and implementation
• Bring 5+ years of proven experience in building and scaling impactful solutions

Our stack

• Backend: NestJS (TypeScript)
• Frontend: React (TypeScript)
• Infrastructure: AWS managed with Terraform
• Databases: PostgreSQL & ClickHouse

Hiring process

Our hiring process evaluates:

• Your interest in our mission and values
• Your ability to communicate technical details
• Your problem-solving skills and creativity
• What you can bring to strengthen the team